& Refund Policy
Our books are sent directly from a fulfillment warehouse, handled by Lulu, an external print-on-demand service provider.
Please find information about orders, shipping, and refunds below.
If you need further assistance relating to your book order, please email firstname.lastname@example.org
and we will get back to you as soon as possible.
You will receive an automated order confirmation email as soon as you’ve placed your order. We do not send out shipping confirmation emails as standard.
We do our best to process orders as soon as possible!
What happens if I have received a defective item?
Please email us at email@example.com with images and an explanation. We will send you a new copy as soon as possible.
Customers may refund their purchase within the first 14 days of purchase. Replacing missing copies will be dealt with on a case-by-case basis, so please get in touch if your books do not arrive.